Studio East charge per hour. You only pay for the work we do. Don't get stuck pay large project costs.

There are no additional fees payable to us apart from your initial design cost. All other fees, such as the Shopify subscription and/or third-party APPS, are payable to Shopify or the platform you choose.

Pricing also varies depending on the size of the website & what functionalities are required.

Most websites take anywhere from 60-80 hours of design & development.

Studio East charge per hour. You only pay for the work we do. Don't get stuck pay large project costs.

There are no additional fees payable to us apart from your initial design cost. Any ongoing work or changes after the project has concluded will incur an hourly rate fee.

Once the initial consultation has taken place and you are happy to proceed, you will receive your Shopify website design within 10 business days.

The development will only start once you have approved the design. The development and building of the website takes 1-2 weeks to finish.

Everything we do is custom and built to represent your brand.

Based on your Shopify subscription, you will be able to list as many products as you like on your site. We don't put any restrictions on your store.

We provide FREE ongoing support related to the design & functionality of your website.

Simply email us at hello@studioeast.com.au or call us via the number provided on the contact page.

Please note that our support is for work produced by Studio East only. Issues caused by third parties are not covered by our free on-going support. For issues related to the Shopify platform or its plugins, please contact Shopify support directly.

Yes, we are based in Newcastle, Australia. We are 100% Australian owned and operated.

If we need to outsource work it is done locally.

You can change parts of the site yourself using the CMS (content management system). The amount that can be changed varies depending on the actual design, but usually things like images, text, banners, products, items, and links are things you will be able to easily change yourself.

Yes, we do, each and every single one of our clients will receive full training on how to use the new website.

We will also do a live tutorial for you via remote access where you will be able to watch us list new products and make changes. We will then have you repeat the process.

You will receive ongoing support after the website goes live.

Please note that our support is for the design only. You must contact Shopify for any support related to the Shopify platform or its plugins.